Last updated: July 22, 2026
This Privacy Policy explains how BioLife (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase at shop.biolifeshops.com (the “Store”). By using the Store you agree to the practices described here.
Who we are
Our store address is https://shop.biolifeshops.com. For any privacy question you can reach us at info@biolifeshops.com.
Information we collect
When you place an order or create an account, we collect the information you provide, which may include your name, billing and shipping address, email address, phone number, and the details of the products you order.
When you pay, your payment is processed by PayPal. Your full card or bank details are entered with PayPal, not with us — we do not see or store your complete payment card number. We receive only confirmation that payment succeeded and limited transaction details needed to fulfill and account for your order.
As you browse, we also automatically collect standard technical information such as your IP address, browser type, and the pages you view, and we set cookies as described below.
How we use your information
- To process, fulfill, and ship your orders, and to send order confirmations and shipping updates;
- To respond to your questions and provide customer support;
- To detect and prevent fraud and to keep the Store secure; and
- To meet our legal, tax, and accounting obligations.
We do not sell or rent your personal information.
Cookies
Our Store uses cookies so that it can work properly — for example, to remember the items in your cart and to keep you logged in during a session. These cookies contain no sensitive personal data. You can set your browser to refuse cookies, but some features of the Store, such as the cart and checkout, may not work correctly if you do.
Who we share your information with
We share your information only as needed to run the Store, with:
- PayPal, to process your payment. Their handling of your data is governed by the PayPal privacy policy;
- Shipping carriers, to deliver your order (we share your name and shipping address); and
- Service providers who help us operate the Store, and authorities where we are required to do so by law.
Embedded content from other websites
Pages on this Store may include embedded content (such as images or videos). Embedded content from other websites behaves in the same way as if you had visited that other website, and those websites may collect data about you and use their own cookies.
How long we keep your information
We keep order and account records for as long as needed to provide our services and to meet legal, tax, and accounting requirements. If you create an account, we store the information in your profile until you ask us to delete it.
Your rights
You may ask us to see, correct, or delete the personal information we hold about you, subject to records we are legally required to keep. To make a request, email info@biolifeshops.com.
Data security
The Store is served over an encrypted (HTTPS) connection, and payment details are handled by PayPal rather than stored on our servers. While no method of transmission over the internet is completely secure, we take reasonable measures to protect your information.
Children
The Store is intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Store after a change takes effect means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, email us at info@biolifeshops.com.